Door Supervisor Security Services
Your trusted security partner
We will protect your assets, your profits and your people.
Key areas we train our specialised Door Supervisors
Door Supervisors
- Legal definitions
- Licensing laws
- Working with our client
- Refusing entry-best practice
- Premise entrance-best practices
- Searches-legal and best practice
- Best practice-Patrolling the venues
- Controlled substances-best practice
- Customer service
- Conflict Resolution & de-escalation
- Reputational awareness
- Professionalism & Integrity
- Understanding the strategy
- Crowd Control & evacuation
- Lone Working
- Anti-social behaviour
- How and when to ID
- Dealing with violence
- Deterring v arrests
- Working in a team
- Terrorism awareness
- Powers of arrest and use of force
- Anti-social behaviour
- Incident reporting and record keeping
- Using security equipment
Contact Details
Email: info@srs-solutions.com
Website: www.srs-solutions.co.uk
Contact: 07934873429
Interested in our services? We’re here to help!
Get in touch!
Contact us for a free consultation!
We want to know your needs exactly so that we can provide the perfect solution.
Let us know what you want and we’ll do our best to help.
Contact Us
Current security challenges within the leisure industry
Current security challenges within the leisure sector
Lack of Police response/resource
No deterrent or punishment for offenders. Increased wait for response or no response. This leaves venues more likely to be exposed to crime.
Lack of experienced and trained staff
Inexperienced staff who do not receive the real-life training required to be an effective operative. Our staff are trained and must constantly upskill.
Professionalism & integrity
Our staff must conform to the highest ethics of professionalism and integrity which is one of our core values.
Conflict Resolution & legal powers
Door staff not understanding their legal powers is corrected by our training. Poor conflict resolution creating incidents. Our staff are continuously upskilled.
No security plan or strategy in place
Security staff deployed with no clear action-plan to follow resulting in a less effective service, and repeat incidents occurring.
Anti-social behaviour and violence & crime
More threats, assaults and anti-social behaviour on security and bar and waiting staff and in premises.
Lone working or reduced staff coverage
Lack of cover, not detecting conflict before it arises. Anxiety about dealing with aggressors. We understand these challenges.
Client and company Reputational damage
We understand how door staff are the first point of contact for customers and this might affect your business and our business. We champion customer service.
The only security solution you will ever need.
Our strategic S.T.R.O.N.G approach to determining risk and creating your Solution
Our
strategic
S.T.R.O.N.G
approach
STEP 1
Situational analysis
(Client consultation)
Introduction to SRS, and get to know clients company. Understand security risks, priorities and goals
STEP 2
Threat assessment
( Data Analysis)
Review client KPI data. Alongside relevant local, and national data to understand the risks
STEP 3
Risk Assessment
(Physical Review)
Conduct on site risk assessments to identify security risks and vulnerabilities. Understand staff and potential customer views
STEP 4
Operational Stakeholder review
Liaise with key stakeholders and review risk and data findings. Agree actions, timescales and resource required
STEP 5
New Specialised Security Solution and Implementation
We combine all key areas of our strategy to create your specialist security solution including specialised training, strategy and agreed SLAs. Individual operatives receiving specialised training, actioning security strategy and become operational
STEP 8
Gather data, feedback loop and
Monitor/Review
We constantly monitor, support and oversee solution. Liaise with stakeholders. Measure impact, and review strategy. Ensure short and long term ROI and success
Why our specialised approach is beneficial to you
Customised client Security Solution
- Unique tailored security solution for your business
- Solution created by industry experts
- Utilising local and national key data drivers.
- More effective security
- Target and focused on highest risks
- Greater results
- Real understanding of risks
Customer Service & greater client engagement
- Committed to the highest standards of customer service to our clients.
- Reputational protection
- Focused on your business
- Quicker response to change
- Greater understanding of needs
- Collaborating for success
Specific sector and client online-training
- Security staff will be trained on the key areas within the sector
- Security staff trained on unique client risks and data
- Online training platform
- Monthly refresher training
- Continuous professional development
- Staff must meet and pass training
Interested in our services? We’re here to help!
Get in touch for a free consultation
We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.